Jones College Support

Support Home

The purpose of this Web Site is to enhance the support services we provide to our Students, Faculty, and Staff.  We've provided a number of resources here to help you report and resolve problems, suggest improvements, and learn about our services.

Student and Faculty Documents

• Browse Solutions
• Distance Learning Page (for DL Students and Faculty)
• Obtain your Schedule or Attendance Records

Faculty and Staff Documents

• Student Lab Password Reset Procedure (Used by Faculty and Staff of the College)
• Attendance System Support Documents (Faculty and Deans)
• Authenticated Users Page (Features include service request management and additional features).
• Password Reset or Recovery (For accounts used to login to this website).

 

Technical Support Information:

• Offered 24 hours a day/7 days a week/365 days a year.
• By Phone : (904) 743-1122 Toll Free 1-800-331-0176
• Check the Contacts page for more numbers, as well as specific email addresses for support staff, and specific hours for services.
• Primary email to the cc to all support staff members via email: support@jones.edu

Open Service Issues:

Show Open Issues