Technical Support InformatioN


Technical support staff hours are Monday - Friday from 8 a.m. to 5 p.m. (EST).  For Emergencies Contact us by phone 24 hours - 7 days a week (24/7/365).

Staff Phone Numbers:

Clayton R. Williams crwilliams@jones.edu

[Office hours 7:30 AM to 3:30 PM M-Th] Toll-Free 1-800-331-0176 ext 250

Direct Office Number (904) 371-1170  [or 743-1122 ext 250]  
After 5:00 PM (904) 514-3938 CELL

Kenneth Jones KJones@jones.edu

[Office hours 8:00 AM to 5:00 PM M-F] Toll-Free 1-800-331-0176 ext 171

Direct Office Number (904) 371-1171  [or 743-1122 ext 171]  
After 5:00 PM (904) 514-3938 CELL
After Five PM Home (904) 743-5749 [From the Jones College Phone System Ext 144]

 


DL Support:

Kenneth Jones KJones@jones.edu

[Office hours 8:00 AM to 5:00 PM M-F] Toll-Free 1-800-331-0176 ext 171

Direct Office Number (904) 371-1171  [or 743-1122 ext 171]  
After 5:00 PM (904) 514-3938 CELL
After Five PM Home (904) 743-5749 [From the Jones College Phone System Ext 144]
   

Clayton R. Williams crwilliams@jones.edu

[Office hours 7:30 AM to 3:30 PM M-F] Toll-Free 1-800-331-0176 ext 250

Direct Office Number (904) 371-1170  [or 743-1122 ext 250]  
After 5:00 PM (904) 514-3938 CELL
Additional After Hours DL Support Numbers
   
Betty Ray - BARay@jones.edu   
Dean of Distance Learning  

General Support E-Mail: support@jones.edu

Website E-Mail: webmaster@jones.edu

Emergencies:  Unanswered Problems and or Questions:

I may not have all the answers however I may be able to assist you in contacting those that can answer your questions or solve your issues.

Kenneth Jones, General Manager

kjones@jones.edu

[Office hours 8:00 AM to 5:00 PM M-F] Toll-Free 1-800-331-0176 Ext 171

Direct Office Number (904) 371-1171  [or 743-1122 Ext 171]
After 5:00pm Home (904) 743-5749 [From the Jones College Phone System Ext 144]
  Cell Phone  (904) 514-3938